Boosted Performance Policies
Our payment processing company (PayPal) withholds a 3.5% fee on refunds so ALL eligible refunds do not get this 3.5% fee returned because it is not returned back to us from PayPal.
E-Tunes - No refunds are allowed after an E-Tune has been started. Once a tune is started, you have a full tune from us that you are free to use which means it cannot be "returned". We do not have a time limit on completing the E-Tune so you are free to complete the E-Tuning any time. Within 15 days of purchase, if we have not sent your E-Tune yet you can be refunded 100% for your purchase.
Tuning Deposits - We can refund 50% of the deposit if you already you have base tune or 100% if you do not have a base tune yet.
Break-In/Base-Tune - no refunds are allowed once you have your tune file. We can work with you to help figure out why it may not be working if you are having issues.
Products - you may return products within 30 days for a 10% restocking fee unless there a product defect in which exceptions can be made. Tuning packages can have products returned but not the tuning portion or any package discounts that are part of the package.
E-Tunes and updates will be delivered within 1-2 business days.
Break-In Tunes will be delivered within 2-4 business days.