Boosted Performance Policies

Refund Policy:

Our payment processing company (PayPal) withholds a 3.5% fee on refunds so ALL eligible refunds do not get this 3.5% fee returned because it is not returned back to us from PayPal.

 

E-Tunes - No refunds are allowed after an E-Tune has been started.  Once a tune is started, you have a full tune from us that you are free to use which means it cannot be "returned".  We do not have a time limit on completing the E-Tune so you are free to complete the E-Tuning any time.  Within 15 days of purchase, if we have not sent your E-Tune yet you can be refunded 100% for your purchase. 

Tuning Deposits  - We can refund 50% of the deposit if you already you have base tune or 100% if you do not have a base tune yet.

Break-In/Base-Tune - no refunds are allowed once you have your tune file.  We can work with you to help figure out why it may not be working if you are having issues.

Products - you may return products within 30 days for a 10% restocking fee unless there a product defect in which exceptions can be made.  Tuning packages can have products returned but not the tuning portion or any package discounts that are part of the package.

Fulfillment Policy:

E-Tunes and updates will be delivered within 1-2 business days.

Break-In Tunes will be delivered within 2-4 business days.